avg gdpr

RTC Group BV, located at De Vuurjuffer 3 – 9766 PX Eelderwolde, is responsible for the processing of personal data as shown in this privacy statement. Contact details: RTC Group BV, De Vuurjuffer 3 – 9766 PX Eelderwolde +31653858217. Henk Uphoff is the Data Protection Officer of RTC Group BV. He can be reached via info@rtcgroup.eu. Personal data that we process RTC Group BV processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process: – First and last name – Address data – Telephone number – E-mail address – IP address – Location data Special and / or sensitive personal data that we process Our website and / or service does not intend collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@rtcgroup.eu and we will delete this information. For what purpose and on what basis do we process personal data RTC Group BV processes your personal data for the following purposes: – Sending our newsletter and / or advertising brochure – To be able to call or e-mail you if necessary to carry out our services be able to perform – To inform you about changes to our services and products – To deliver goods and services to you.

RTC Group BV does not take decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of RTC Group BV). RTC Group BV uses the following computer programs or systems: Windows and VPN connections.

RTC Group BV does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: (Category) personal data: 10 years if unused

RTC Group BV only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Cookies, or comparable techniques, that we use RTC Group BV only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via your browser settings. View, modify or delete data You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by RTC Group BV and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@rtcgroup.eu. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. RTC Group BV would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:



RTC Group BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service via info@rtcgroup.eu. RTC Group BV has taken the following measures to protect your personal data: Data platform Snelstart – Security software: ESET NOD32 virus scanner and firewall. – TLS (formerly SSL). We also work via VPN so that your data is better protected. We send your data via a secure internet connection.